Shipping & Returns

UK Delivery

Standard delivery is £3.95 for all UK mainland orders under £35. We dispatch online orders via Royal Mail and DPD services.

Get free shipping when you spend over £35, if you live in mainland UK. Order value must be over £35 including any vouchers, coupons or discounts added, in order to be eligible for free shipping. 

If you live outside mainland UK, you will be subject to different shipping costs.

Once your order has been dispatched a confirmation will be sent to the provided registered email address. Orders placed on a bank holiday or weekend will be processed next working day.

All orders are dispatched by us from our warehouse in Yorkshire.  We aim to dispatch all orders within in 48 hours of purchase.

Exchanges & Returns

We do hope that you will be highly satisfied with your purchase. If for any reason that is not the case then please contact us at thesplendidsoapco@gmail.com

If you’d like to return items please contact us within 30 days of purchase. You have a further 14 days to return the items, unused in the original condition along with proof of purchase. Once we’ve received the items we’ll arrange an exchange or refund within 14 days to the person who originally purchased the items.